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Responsible for leading key initiatives and projects necessary to ensure 5-star client service levels are achieved. Works closely with Client Services, Information Technology, Kinetiq Health, Marketing and Sales to enhance and document internal and external processes to create efficiencies and track adherence. Identifies opportunities for innovation within the client journey and coordinates project execution. Collaborates with Marketing Communications to create consistent client-facing content and ensures the delivery of those client deliverables meet brand guidelines. Accountable for ensuring the client experience creates a destination firm for employers.

The Analyst will study market conditions, competitor activities and client and consumer behavior. Working alongside other areas of the organization, the Analyst will set up data reporting structures, and gather, analyze, and compile data needed to identify trends and develop actionable recommendations. They will work closely with other data owners or analysts across the organization to leverage first-party data as a competitive differentiator for Apex. This person loves to work with numbers, is experienced in market research, can synthesize data from disparate sources and look at data critically to pull out trends, patterns, and stories.

The Sales Operations Data Analyst will gather, analyze, and compile data needed to identify trends and develop actionable recommendations to support sales growth. They will work closely with IT, Marketing, and Sales Advisors to leverage prospective clients, current clients and competitive data as a competitive advantage for Apex

The Sales Operations Manager ensures sales data reporting structures are effective and provide the proper actional recommendations. They will work closely with the Chief Client Officer (CCO), Chief Operations Officer (COO), IT, Marketing, Client Services and Sales Advisors to leverage prospective client, current client and competitive data and business development processes as a competitive advantage.

The purpose of the Benefits Administrator position is to perform all facets of administration in the following areas: group, dependent, and supplemental life plans, health insurance, flexible spending account, short term/long term disability, Family Medical Leave, and records maintenance. This position will be onsite in Noblesville, Indiana with our client.

Provide outstanding customer service, effective process management and consultative analysis working in collaboration with a Client Advisor to deliver customized solutions on employer health and welfare programs. Serve as the primary technical and operational liaison between Apex Benefits and clients. Manage book of insurance business and serve as the primary contact for retention and growth for large group accounts.

Provides exceptional service support to assigned accounts to foster positive client relations, business development and account retention. Represents Client Advisors or Account Executives, as necessary, by providing direct contact with clients.

Proactively initiates qualified sales leads to achieve annual agency sales goals. Manages an assigned book of business and pursues new sales opportunities.

Are you interested in joining a successfully growing organization that has been recognized repeatedly as one of Indiana's Best Places to Work and one of the 25 fastest-growing companies in Indiana?