As Director of Clinical and Account Management, Nicole leads day-to-day consulting and account management for self-funded employers. Her primary objective is to ensure the effective execution of client goals and the PBM contract. She will provide leadership to clients to ensure strategic initiatives are created and implemented, issues are identified and resolved in a timely manner and client satisfaction is achieved. Nicole will be a part of the clinical strategy team and work closely with the Vice President of Clinical Strategy and the Director of Operations to drive clinical strategy and operational process.

Before joining Innovative in October 2023, Nicole spent 11 years at Purdue University as a pharmacist and director. During her tenure, she transformed the onsite community pharmacy from a traditional dispensing pharmacy to an cutting-edge pharmacy, offering a variety of clinical services including vaccinations, travel health consultations, women’s health consultations, prescribing via collaborative practice agreement and medication injection administration services.

Throughout her time at Purdue, Nicole served on various benefits committees. She led the launch of an onsite employee health clinic, participated in RFP reviews and planned pharmacy benefit design. Nicole also supported the University through COVID with her work on vaccine roll out through vaccine education, planning and implementation on campus. Nicole earned her Doctor of Pharmacy Degree from Purdue University in 2008, and her MBA from Ball State University in 2020. She received the Pharmacy Women’s Leadership Award in 2023 from Purdue University’s College of Pharmacy and served on the Tippecanoe County Board of Health as president from 2018-2021. Most recently, she has been selected to serve as a co-chair on the launch committee for the new Purdue Alumni Medical Network. Outside of work, Nicole enjoys spending time at the lake, reading a good book, and coaching softball with her daughter’s team as well as her son’s co-ed basketball team.