COVID-19: Symetra - Apex Benefits

Symetra

This information is subject to change and is being updated daily, as necessary. Please contact your Account Executive for more information.

Funding: Stop Loss


COVID-19 Diagnostic Testing

Allowed without prior approval and no amendment is required

COVID-19 Office Call / Urgent Care and ER Associated Charges when filed with Testing

Allowed without prior approval and no amendment is required

Treatment

Paid according to plan benefits.

Telemedicine, Virtual Care

Allowed without prior approval and amendment is not required

Medication, Early Refills

Allowed without prior approval and amendment is not required

Special Consideration for customers forced to lay people off due to financial strain

Will allow laid off and furloughed employees to remain on the plan as long as employer continues to consider them eligible and premiums are paid.

Required Documentation to cover COVID-19 mandated benefits

Will not require amendments. However, will require proof a furloughed employee has been continued to be treated as an active employee prior to approving claim.

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