COVID-19: Reliance Standard - Apex Benefits

Reliance Standard

This information is subject to change and is being updated daily, as necessary. Please contact your Account Executive for more information.

Funding: Stop Loss


COVID-19 Diagnostic Testing

Allowed without prior approval but plan should be amended to state benefits accurately

COVID-19 Office Call / Urgent Care and ER Associated Charges when filed with Testing

Allowed without prior approval but plan should be amended to state benefits accurately

Treatment

Paid according to plan benefits.

Telemedicine, Virtual Care

Allowed without prior approval but plan should be amended to state benefits accurately

Medication, Early Refills

Allowed without prior approval but plan should be amended to state benefits accurately

Special Consideration for customers forced to lay people off due to financial strain

Will allow members no longer meeting the definition of an employee under the plan due to COVID-19 to be covered but the amended plan needs to be provided to make them aware. They will accept any form of communication during this time to document plan changes (ie: email, letter etc.)

Required Documentation to cover COVID-19 mandated benefits

Plan amendment or email communication from an authorized officer detailing the changes

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